Meet the people you'll be working with.

PAKG is a small team in Phoenix. Our clients know us by name.

PAKG Benefits founders Nick Palmer and Bo Ament fishing together — Bo and Nick, offshore.

Two friends from Missouri, by way of the wine business.

Bo Ament and Nick Palmer met at the University of Missouri in 2014. After graduating in 2015 they moved to Scottsdale together to work in wine and spirits. Nick's career later took him to Las Vegas. Bo went into insurance, opening an extension of his family's agency, Ament Benefits.

When COVID hit in early 2020, Nick came back to Arizona and asked Bo to take him on as a partner. They started with individual insurance and Medicare, and over the next two years moved into group benefits. In 2021, after their time with Ament Benefits, they had the chance to help open a Phoenix office for an agency expanding into the market.

A year inside that corporate model was enough. They thought employers deserved a different kind of broker, one that worked the way they'd learned to work in hospitality. They wanted to serve small employers and industries that usually get overlooked, take care of clients properly, and do a better job explaining how insurance works.

They started PAKG Benefits in 2022. Laurie Hatch joined as Account Manager in 2023, and Adam Wilkerson came on in 2025 to grow PAKG's presence in the Midwest.

PAKG now manages more than 70 clients across 15 states. Whatever the size or industry, the work hasn't changed much: answer the phone, teach people how their benefits work, and stay involved long after the plan is placed.

Who you'll talk to

PAKG is small on purpose. Clients know who they're calling, and the people below are the ones doing the work.

Bo Ament

Managing Partner

Bo.ament@pakgbenefits.com

Bo knows benefits can eat up a business owner's time, and most of them didn't start a company to compare plan designs. So he takes that work off their plate. He handles the shopping, gets the plan implemented and stays on top of the administration that follows, which leaves owners and leadership free to run the business.

He graduated from the University of Missouri with a degree in Marketing and Sales, then moved to Arizona and spent years in wine and spirits before he moved into insurance. People who work with Bo tend to notice his attention to detail first. Away from the office he's an expert fly fisherman.

Nick Palmer

Managing Partner

Nick.palmer@pakgbenefits.com

Nick likes a hard problem, and health insurance gives groups plenty of them. Much of his work is on funding strategies that can steady costs from year to year. He puts just as much into education, helping groups understand how to use their benefits well and avoid claims that didn't need to happen. His view is simple: a benefits plan should be worth more to the employer and the employees paying into it.

Nick graduated from the University of Missouri's Trulaske College of Business in 2015. He worked in wine and spirits in Arizona and later Las Vegas before joining Bo in insurance. He brings real energy to work and everything else. He travels with his wife, Arielle, takes off-grid fishing trips with friends, and is a die-hard Green Bay Packers fan and a proud team owner.

Laurie Hatch

Account Manager

Laurie.hatch@pakgbenefits.com

When a client needs something fixed, Laurie is usually the one they call. Eligibility, claims, billing and ID cards all land on her desk, and she's known for getting them right and getting them done quickly.

She holds an associate's degree in Business Management with an emphasis in Human Resources from Independence University. That background helps her see benefits from the client's side, both how they work and what they do for employees and the business.

Outside work, Laurie happily admits to a few granny hobbies. She also loves scary movies and being outdoors, and she's always up for exploring somewhere new with her husband, Dalton, and their dogs, Butterscotch and Puddin'.

Adam Wilkerson

Benefits Consultant, Midwest

Adam.wilkerson@pakgbenefits.com

Adam works with employers in Missouri and the surrounding area on their benefits strategy. He wants the plan to be clear, to suit the business, and to make sense to the people who actually use it.

He's a Missouri native and a U.S. Air Force veteran. His time in the Air Force shaped how he works, with integrity, discipline and a sense of service, and it showed him where he's strongest: earning trust, building relationships and working through complicated problems.

Adam is a family man. He and his wife, Megan, have two kids, Abby and Owen. When he's not working you'll probably find him at the BBQ or out on the lake in the boat.

Where we work

Our office is in Phoenix. PAKG serves employers in Arizona, California, Oregon, Washington, Utah, Colorado, Texas, Tennessee, Missouri, Illinois, Ohio, Pennsylvania, Massachusetts, New Jersey, Florida.

Let’s talk about your benefits.

Tell us what you have now and what's bothering you about it. We'll take it from there.

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