Eligibility feeds
Our platforms connect with more than 150 major health and ancillary carriers. We set up and watch the electronic feeds that send new hires, terminations and changes to each one, so your team isn't filling out carrier forms.
Beyond the carriers
Eligibility has to reach more than the insurance company. We also connect to:
- COBRA administration vendors
- Payroll providers
- HSA administrators
Discrepancy reporting
Feeds don't always land cleanly. Discrepancy reports show where the carrier's records don't match yours, such as a terminated employee still on the plan or a new hire missing. We work those reports so problems get fixed before they show up as a denied claim or a wrong bill.
When a feed isn't available
Some smaller carriers don't accept electronic feeds. In those cases we send changes manually and track them, so you still don't have to.