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PAKG Benefits

Benefits Administration

Bill Audits

Carrier invoices don't always match who's actually enrolled.

How it flows

  1. Invoices

    Bills from each carrier come in.

  2. Compare

    We match them against enrollment and payroll.

  3. Correct

    Errors go back to the carrier for credit.

  4. One bill

    Where offered, you pay a single consolidated invoice.

Definition
A benefits bill audit compares carrier invoices with enrollment and payroll records to find charges for people who aren't enrolled, missing coverage or wrong rates.

What we check

We compare carrier invoices with enrollment and payroll. When we find an error, we work to get it corrected and recover any overpayment we can.

  • Former employees still being billed
  • Coverage tiers that don't match elections
  • Rates that don't match the renewal
  • Retroactive changes that were never credited

Consolidated billing

If you offer several lines of coverage, you may be paying several carriers on different schedules. Our team can consolidate multiple carrier bills into one, with automatic auditing for carrier discrepancies. Adding a new line of coverage becomes much simpler when it lands on the same bill.

ACH billing can be set up to pay all carriers at once.

Why errors happen

Most billing errors aren't anyone's fault in particular. A termination reaches payroll but not the carrier. A mid-year change gets entered with the wrong date. Over a year, small differences add up, and on self-funded plans they can affect stop-loss and claims too.

“We are very pleased with the service and onboarding with PAKG Benefits! Bo and Nick more than live up to the promises made on their website. They are by far the most knowledgeable and responsive insurance specialists we’ve ever worked with!”
Lori O., Controller

Cost Management

Keeping costs in check without pushing all of it onto employees.

Carrier Connections

Getting enrollment changes to the carrier without someone retyping them.

Let’s talk about your benefits.

Tell us what you have now and what's bothering you about it. We'll take it from there.

Talk to PAKGSee if PAKG is a fit