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PAKG Benefits

For Employers

Implementation

The goal is simple. Coverage works on the effective date.

In plain English

Benefits implementation is the work between choosing a plan and the day coverage starts: applications, carrier setup, enrollment, payroll and ID cards.

Why it goes wrong elsewhere

Most of the problems employees remember about a new plan happen here. ID cards that don't arrive. A pharmacy that can't find their coverage. A first paycheck with the wrong deduction. These usually come from small misses in the weeks before the plan starts, not from the plan itself.

Our process

Every new plan goes through the same checklist. We set a timeline as soon as you decide, check applications and census before they go in, confirm carrier and payroll setup, and confirm ID cards before coverage starts.

We also keep track of deadlines for you. Clients have told us that's one of the things they value most when they're already wearing several hats.

The timeline

  1. Decision

    A timeline is set the day you choose a plan, working back from the effective date.

  2. Applications

    Census and paperwork are checked before they go to the carrier.

  3. Systems

    The enrollment platform, carrier feeds and payroll deductions are set up and tested.

  4. Enrollment

    Employees make elections with our help.

  5. Go-live

    ID cards confirmed and the first bill reviewed.

“We are very pleased with the service and onboarding with PAKG Benefits! Bo and Nick more than live up to the promises made on their website. They are by far the most knowledgeable and responsive insurance specialists we’ve ever worked with!”
Lori O., Controller

Changing carriers or funding

Moving to a new carrier or funding type adds steps. Prior authorizations and ongoing treatment may need to be transferred, HSA or FSA funds may need to move, and COBRA participants need to be handled. We plan for those up front.

After go-live

We review the first carrier bills against enrollment and stay close for the first month or two, when most questions come in. Then implementation turns into year-round support.

Employee Navigator

Included for PAKG clients. You decide who runs it.

Carrier Connections

Getting enrollment changes to the carrier without someone retyping them.

Let’s talk about your benefits.

Tell us what you have now and what's bothering you about it. We'll take it from there.

Talk to PAKGSee if PAKG is a fit