For Employers

Year-Round Support

Most of the work happens after enrollment.

In plain English

Year-round benefits support is ongoing help for an employer and its employees with claims, billing, eligibility and plan questions between renewals.

After enrollment

Claims problems, prior authorizations, billing mistakes, everyday questions. HR and employees both bring these to us, and we deal with them. When clients call, we answer.

You'll work with the same people throughout the year, people who know your plan and your team.

What a typical year looks like

New hires get enrolled. Someone has a baby and needs to add a dependent. A claim gets denied, a carrier bill comes in wrong, a manager asks whether a part-time employee is eligible. None of these is complicated on its own, but together they eat a lot of HR time.

We take as much of that off your plate as we can and bring you the information you need to make decisions at any point in the year, not just at renewal.

What we weigh

For HR: Compliance questions, billing problems, eligibility changes and renewal planning.
For employees: Claims, bills, prior authorizations, ID cards and coverage questions, directly with us.
For leadership: A clear view of costs and an early start on next year.

“We trust their expertise and are thankful for their guidance in bringing health coverage to our team and their willingness to go to bat for us to ensure we have what we need.”

Bri A., Office Manager

Across states

If your employees work in several states, support doesn't stop at the Arizona border. Through our national partnerships we combine local market knowledge with direct access to our team in Phoenix.

Planning the next renewal

Because we're involved all year, renewal isn't a surprise. We start preparing months ahead with what we've learned from claims, employee questions and billing.

Employee Advocacy

Your employees can call us directly. Here's what happens when they do.

Benefits Strategy

Looking past this year's renewal.

Let’s talk about your benefits.

Tell us what you have now and what's bothering you about it. We'll take it from there.

Talk to PAKG See if PAKG is a fit